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Privacy Policy

Last updated: January 2025

1. Introduction

Yana Coaching ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, coaching services, and related applications.

Please read this policy carefully. By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Account credentials

Health Information

  • Current weight, height, and body measurements
  • Health history and medical conditions (as disclosed by you)
  • Dietary preferences and restrictions
  • Fitness level and activity habits
  • Progress photos (if voluntarily submitted)
  • Food diary entries and meal logs

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and personalize our coaching services
  • Create customized nutrition and wellness plans
  • Track your progress and adjust your program accordingly
  • Communicate with you about your program and provide support
  • Process payments and manage your account
  • Send you educational content and program updates
  • Improve our Services and develop new features
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who help us operate our business (payment processors, email services, coaching platforms)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share your information

5. Third-Party Services

We use the following third-party services that may collect information:

  • Cal.com: For scheduling appointments
  • Payment Processors: For secure payment processing
  • Coaching Apps: For daily communication and tracking
  • Email Marketing Services: For sending newsletters and updates
  • Analytics Tools: For understanding website usage

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. After your coaching program ends, we may retain certain information for legal, accounting, or business purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected].

9. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Website: yanashvets.com
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